Thank you for choosing to shop at brewewearllc.com! We hope you are satisfied with your purchase. If you are not satisfied with your purchase, we offer the following refund policy, please read it carefully:
- Refund Conditions
We accept refund requests under the following conditions:
Your product must be requested for a refund within 30 days of receipt.
The product must be in unused condition and include all original packaging, tags, and accessories.
Specialty items and promotional discount items are non-refundable and non-exchangeable once sold.
- Refund Process
To request a refund, please follow these steps:
Contact our customer support team via email to obtain a refund request form and explain your reason for requesting a refund.
Complete the refund request form and return it along with the product.
- Refund Address
Please mail your returned product to the following address:
Refund Address:
382 Bedford Rd
Chappaqua, NY 10514
- Refund Processing Time
After receiving the returned product and verifying that it meets the refund requirements, we will typically process your refund within 7-10 business days. The refund will be sent to the original payment method you used.
- Shipping Costs
If the refund is due to a product defect or incorrect order, we will cover the return shipping costs; otherwise, the customer will be responsible for the return shipping costs. Please ensure you use a trackable shipping method when returning the product to guarantee its safe delivery.
If you have any questions about our refund policy or need further assistance, please feel free to contact us.
We appreciate you choosing our products and look forward to providing you with excellent service!